Target Student: This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for both CompTIA A+ exams: 220-1001 Hardware and 220-1002 Software. To become CompTIA A+ certified, you need to take and pass both exams.


Delivery: Computer-based online learning (at your own pace). The full course takes approximately 16 hours. Access codes and instructions will be sent within 2 business days of purchase.
(Exam vouchers purchased seperately.)


Course Description

In this course, you will learn to install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems.


Course Objectives:  In this course you will... 

  • Identify the hardware components of personal computers and mobile digital devices.
  • Identify the basic components and functions of operating systems.
  • Identify networking and security fundamentals.
  • Identify the operational procedures that should be followed by professional PC technicians.
  • Install, configure, and troubleshoot display devices. Install and configure peripheral components.
  • Manage system components.
  • Manage data storage. Install and configure Microsoft Windows.
  • Optimize and maintain Microsoft Windows.
  • Work with other operating systems.
  • Identify the hardware and software requirements for client environment configurations.
  • Identify network technologies. Install and configure networking capabilities.
  • Support mobile digital devices. Support printers and multifunction devices.
  • Identify security threats, vulnerabilities, and controls. Implement security controls.
  • Troubleshoot system-wide issues.


Course Outline:


Chapter 01 - IT Professional Soft


Chapter 02 - Safety for You and Computer Component


Chapter 03 - System Component Overview


Chapter 04 - Understanding Motherboards


Chapter 05 - Understanding Processors


Chapter 06 - Understanding Types of Memory


Chapter 07 - Understanding BIOS and CMOS


Chapter 08 - Hard Drives and Storage Devices 


Chapter 09 - Power Supplies and Voltage


Chapter 10 - Ports, Cables, and Connectors 


Chapter 11 - Input and Output Devices


Chapter 12 - Managing Printers


Chapter 13 - Mobile Devices, Multimedia, and Laptop Computers


Chapter 14 - Preventive Maintenance


Chapter 15 - Troubleshooting Procedures


Chapter 16 - Operating Systems


Chapter 17 - Managing Files


Chapter 18 - Applications Utility, Troubleshooting, and Optimization 


Chapter 19 - Configuring Device Drivers


Chapter 20 - Networking and Wireless Connections


Chapter 21 - Recovering Systems and Disaster Recovery


Chapter 22 - Cloud Computing


Chapter 23 - Security Fundamentals


CompTIA A+ Exam Prep 1001 and 1002