Target Student: This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for both CompTIA A+ exams: 220-1001 Hardware and 220-1002 Software. To become CompTIA A+ certified, you need to take and pass both exams.
 
Delivery: Computer-based online learning (at your own pace). The full course takes approximately 16 hours. Access codes and instructions will be sent within 2 business days of purchase.
(Exam vouchers purchased seperately.)
 
Course Description
In this course, you will learn to install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems.
 
Course Objectives:  In this course you will... 
	
Identify the hardware components of personal computers and mobile digital devices.
	
Identify the basic components and functions of operating systems.
	
Identify networking and security fundamentals.
	
Identify the operational procedures that should be followed by professional PC technicians.
	
Install, configure, and troubleshoot display devices. Install and configure peripheral components.
	
Manage system components.
	
Manage data storage. Install and configure Microsoft Windows.
	
Optimize and maintain Microsoft Windows.
	
Work with other operating systems.
	
Identify the hardware and software requirements for client environment configurations.
	
Identify network technologies. Install and configure networking capabilities.
	
Support mobile digital devices. Support printers and multifunction devices.
	
Identify security threats, vulnerabilities, and controls. Implement security controls.
	
Troubleshoot system-wide issues.
 
Course Outline:
 
Chapter 01 - IT Professional Soft
 
Chapter 02 - Safety for You and Computer Components 
 
Chapter 03 - System Component Overview 
 
Chapter 04 - Understanding Motherboards 
 
Chapter 05 - Understanding Processors 
 
Chapter 06 - Understanding Types of Memory 
 
Chapter 07 - Understanding BIOS and CMOS
 
Chapter 08 - Hard Drives and Storage Devices 
 
Chapter 09 - Power Supplies and Voltage
 
Chapter 10 - Ports, Cables, and Connectors 
 
Chapter 11 - Input and Output Devices 
 
Chapter 12 - Managing Printers 
 
Chapter 13 - Mobile Devices, Multimedia, and Laptop Computers 
 
Chapter 14 - Preventive Maintenance 
 
Chapter 15 - Troubleshooting Procedures
 
Chapter 16 - Operating Systems 
 
Chapter 17 - Managing Files
 
Chapter 18 - Applications Utility, Troubleshooting, and Optimization 
 
Chapter 19 - Configuring Device Drivers 
 
Chapter 20 - Networking and Wireless Connections
 
Chapter 21 - Recovering Systems and Disaster Recovery
 
Chapter 22 - Cloud Computing
 
Chapter 23 - Security Fundamentals