Privacy Policy

Privacy Policy for ProMark Custom Solutions, LLC dba ProMark Training Centers
(Effective June 30, 2012)

This statement discloses the privacy practices for the ProMark Custom Solutions, LLC websites and informs you about:

- what personally identifiable information is collected;

- what organization is collecting the information;

- how the information is used and disclosed to third parties;

- what choices are available to you regarding collection, use, distribution, and correction of the information; and

- what kind of security procedures are in place to protect the loss, misuse or alteration of information under the company’s control.

“Personal information” is information that would allow someone to identify or contact you, including, for example, your full name, address, telephone number or email address.


This Privacy Policy is incorporated into and subject to the terms of our Terms of Use at and you agree to be bound by its terms and conditions. This policy only addresses our activities from our servers. Other sites (including those that we link to and third party sites or services which we co-brand, such as email) may have their own policies, which we do not control, and thus are not addressed by this policy.



To provide you with the best possible service, ProMark Custom Solutions, LLC from time to time may ask for personal information. You may update or access the personal information you provide for your profile at any time by contacting us at 937-557-0333 or by e-mail at For security measures, in order to protect your information, you will need to provide your previous information in order to make any changes to your user profile. When you update your user profile, your new information will be updated in our records that day.

This policy is to make you aware as to who is collecting the information, what type of information is gathered and tracked, what the information is for, and with whom the information is shared.


Attention: is the main home page to ProMark Custom Solutions, LLC which has the general privacy policy for the ProMark Website. This policy illustrates customer information that could be collected throughout the Website. It is possible that not all personal information outlined in this policy will be used, but we want you to be aware of our policy and understand our procedures.

Information Gathered and How it is Used.

There are areas in which you can browse on the ProMark Website without giving us personal information. There may be, however, certain elective areas of the ProMark Website, where, prior to entry, you will be asked for personal information. This information will be used by ProMark Custom Solutions, LLC to correspond with you, provide service and support, present a more personalized experience as you navigate the sites, process your orders and or registrations, or supply you with requested information. The ProMark Website may ask for the following information when collecting information through the registration process that allows access to the ProMark Website: user's first and last name, email address, mailing address, phone number and training location preference. The ProMark Website also provides the ability to request information and an Information Request Form will also ask for personal information from you.

If you register to receive our newsletter or Tips & Tricks e-mails, you will receive information via e-mail which is based on different categories, depending upon the preferences you select. You may also receive updates regarding our upcoming classes and promotions. All e-mails will contain a link to unsubscribe. Should you wish to re-subscribe, simply go to and re-enter your e-mail address and click the subscribe button, or contact us at

With Whom ProMark Custom Solutions, LLC Shares Information
Except as specified herein or unless ProMark Custom Solutions, LLC has your permission or is required by law, ProMark Custom Solutions, LLC will not sell, rent, lease or otherwise provide your personal information to others from ways different than stated in this privacy statement.

Please remember that when you submit information to a discussion group or some other public forum, the information submitted will be deemed public information and will not be considered confidential.


When you give us personal information for the Tips & Tricks site, it is compiled ONLY BY PROMARK. We do not involve third party entities.  This information is used to provide you with promotional offers from ProMark Custom Solutions, LLC or third parties, but only at your direction.


As a general practice, we do not provide your personally identifiable information to third parties. So, for example, we do not sell your email address or your name and personal demographic information to mass marketers. On particular pages where we ask for your personally identifiable information where the data we are collecting on that page will be shared with third parties, we will explicitly tell you that “this information will be shared with…” in which case those disclosures shall override anything to the contrary in this policy. We will not share your information with a third party who does not contractually agree to maintain the confidentiality of that information using reasonable security measures.


In some situations, we share your personally identifiable information with third parties who provide services to our site in order to enhance the functionality available to you on our web site, and to provide you with information on new products and services. Further, in some cases, we use your personally identifiable information to provide information to you, such as to send newsletters to you that you request or to personalize the site in accordance with your requests.


Cookies and Other Technologies
The ProMark Website may collect anonymous information from your communication connection itself, which consists of network routing, equipment information like browser type, date, and time. Our system may also search your computer to see if there are "cookies" previously set by the ProMark Website. A cookie is a piece of data stored on the user's computer tied to information about the user.


The data we collect from "Cookie" technology on our site contains no personal information and is used in the aggregate to improve our services, product offerings and Website content.


We do not offer an opt-out on our site for cookies, however browsers do provide you with information and control over cookies. Although you are not able to disable the cookie feature on this site, you are always free to decline our cookies if your browser permits, but some parts of the ProMark Website may not work properly if you do.

If you decide to submit an Information Request Form, you will occasionally receive information on products, services, or special deals through announcement messages or newsletters. If you do not wish to receive our marketing materials and promotion communications, you may opt-out when submitting your personal information by sending us an email at


We occasionally place links to relevant, outside resources within the ProMark Website. Be aware ProMark Custom Solutions, LLC is not responsible for the privacy practices or the content of such other sites. We encourage you to investigate and ask questions before disclosing information to third parties. If you do not want your information to be used, do not share your information with those sites. Third party links may include locations outside the United States.


Only employees or other personnel who need the information to perform a specific job (for example, a customer service representative or account executive) are granted access to personally identifiable information.  These people are required to use password-protected screen-savers when they leave their computer. When they return, they must re-enter their password to re-gain access to user information. Furthermore, all employees are kept up-to-date on our security and privacy practices.

We have established and maintain reasonable security procedures to protect the confidentiality, security and integrity of your personally identifiable information. “Perfect security,” however, does not exist on the Internet. Although your privacy is very important to us, due to the existing legal regulatory and security environment, we cannot fully ensure that your private communications and other personally identifiable information will not be disclosed to third parties. For example, we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. Additionally, in the unlikely event we need to investigate or resolve possible problems or inquiries, we can (and you authorize us to do so) disclose any information about you to private entities, law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate.

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by a court of competent jurisdiction and/or when we believe that disclosure is necessary to protect our rights and/or comply with any judicial proceeding, court order.

Public Forum
Community forums hosted in the ProMark Website are monitored by ProMark Custom Solutions, LLC. Any information you place on these message boards is public information. ProMark Custom Solutions, LLC may, in its sole discretion, delete any inappropriate postings. The community forum is an added benefit for you to communicate with others on specific topics. ProMark Custom Solutions, LLC is not responsible for the content of the postings in these forums, but reserves the right to manage content as set out in the ProMark Website Terms of Use.


Policy Updates
We may update this policy from time to time, to ensure we are using, collecting, and providing information in the same manner that is disclosed. If we decide to use personal information in a manner different than disclosed, we will use reasonable efforts to post any material changes on our ProMark home page fourteen (14) days before implementing them, thus providing you an opportunity to opt-out, if you determine that you are no longer interested in allowing access to your personal information.


Contact Information
Questions or suggestions regarding this statement, the practices of this site, or any experience while visiting this Website should be directed to:


Privacy Liaison
ProMark Custom Solutions, LLC
8 Prestige Plaza Dr, Unit 110

Miamisburg, OH 45342